How do Batohiro pre-orders work?

At Batohiro, we want to offer not only high-quality, durable products, but also a way to secure your favorite piece in advance. Our pre-orders work simply and efficiently, so our customers can be sure that they will not miss out on their chosen product.

Why do we offer pre-orders?

Our products are handmade, and we care about their quality and uniqueness. That is why popular models sometimes sell out quickly or a new limited edition is in the works. By placing a pre-order, you ensure that the product will be available for you.

How does a pre-order work?

1. Choose a product – Products available for pre-order are clearly marked as such.

2. Place your order as usual – Add the product to your cart and complete the purchase just as you would for standard products.

3. Payment – Pre-orders are charged immediately so that we can ensure their fulfillment.

4. Product shipping – Once the product is back in stock, we will ship it to you immediately.

How long will I have to wait?

The delivery time for pre-ordered products varies depending on the specific model and the availability of materials. We will inform you of the estimated delivery date directly on the product page or by email after you place your order.

Can I cancel a pre-order?

Yes, you can cancel a pre-order up to a certain amount of time before it is shipped. If you change your mind about your order, simply contact us at info@batohiro.com and we will refund your money.

How can I check the current status of my pre-order?

Once your product is ready to ship, we will send you an informational email. If you would like to know your order status sooner, just contact us and we will be happy to update you.

Pre-orders are a great way to secure your favorite product without the risk of it selling out. Thank you for your trust, and we look forward to delivering your new Batohiro pieces!