At Batohiro, we want to offer not only quality and durable products but also the opportunity to secure your favorite piece in advance. Pre-orders with us work simply and efficiently, so our customers can be assured that their selected product will not slip away.
Why do we offer pre-orders?
"Our products are not handmade, and we pay attention to their quality and uniqueness. Therefore, it sometimes happens that popular models sell out quickly or a new limited edition is being prepared. By pre-ordering, you ensure that the product will indeed be available for you."
How does a pre-order work?
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Choose a product – For products available for pre-order, this option is clearly marked.
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Place the order as usual – You add the product to the cart and complete the purchase just like with standard products.
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Payment – Pre-orders are charged immediately to ensure their fulfillment.
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Product submission – As soon as the product is in stock, we will promptly ship it directly to you.
How long will I wait?
The delivery time for pre-ordered products varies depending on the specific model and availability of materials. We will inform you of the estimated delivery date directly on the product page or via email after placing your order.
Can I cancel the pre-order?
Yes, the pre-order can be canceled up to a certain time before it is sent. If you change your mind about your order, just contact us at the email. info@batohiro.com and we will return your money.
How do I check the current status of my pre-order?
As soon as your product is ready for shipment, we will send you an informational email. If you would like to know the status of your order sooner, please write to us and we will be happy to inform you.
Pre-orders are a great way to secure your favorite product without the risk of it selling out. Thank you for your trust, and we look forward to delivering your new Batohiro pieces!
